Frequently Asked Questions (FAQ)

General Questions

What is GreenGuard USA?
GreenGuard USA specializes in mosquito control solutions using CO₂-powered mosquito traps. We provide sales, service, and refill delivery for CO₂ tanks to help effectively reduce mosquito populations in residential and commercial areas.

How do CO₂ mosquito traps work?
Our CO₂ traps mimic human breath by releasing carbon dioxide, which attracts mosquitoes. Once lured, the mosquitoes are captured inside the trap, preventing them from breeding and reducing overall mosquito populations over time.

Why is CO₂ effective for mosquito control?
Mosquitoes rely on CO₂ to locate their hosts. By using CO₂ traps, we disrupt their ability to find humans and pets, significantly lowering the risk of bites and mosquito-borne diseases.

Products & Services

What mosquito traps do you sell?
We offer the Biogents Mosquitaire CO₂ mosquito trap, which is scientifically proven to attract and capture mosquitoes more effectively than traditional bug zappers or sprays.

Do I need professional installation for the traps?
No, our traps are designed for easy setup. We provide detailed instructions, but if you need assistance, our team is happy to guide you through the process. Setup and maintenance is included with monthly CO2 tank refill delivery services.

How often do I need to refill my CO₂ tank?
The frequency depends on usage, but most customers need refills every 30 days. We offer a convenient CO₂ tank delivery service so you never run out of protection.

What areas do you service?
We currently provide CO₂ tank delivery and maintenance services in the Austin, Texas area.

Can I buy CO₂ tanks separately?
Yes, we sell CO₂ tanks individually, as well as individual refills, but we recommend our refill subscription service for consistent protection.

Subscription & Delivery

How does the CO₂ refill delivery service work?
We offer a monthly CO₂ tank exchange service. You’ll receive a full tank delivered to your doorstep, and we’ll pick up the empty one for refilling. This ensures continuous mosquito protection without any hassle.

Can I pause or cancel my subscription?
Yes, you can pause, modify, or cancel your subscription at any time. Just contact us at least 48 hours before your next scheduled delivery.

Do I need to be home for deliveries?
No, as long as your trap and empty CO₂ tank are accessible, we can swap it out without requiring you to be present.

Effectiveness & Safety

Are CO₂ traps safe for pets and children?
Yes! Our CO₂ traps do not use harmful pesticides or chemicals, making them safe for kids, pets, and the environment.

Will CO₂ traps harm pollinators like bees and butterflies?
No, our traps are specifically designed to attract and capture mosquitoes, not beneficial insects like bees or butterflies.

How long does it take to see results?
Most customers notice a significant reduction in mosquito populations within 2–4 weeks of continuous trap operation.

Can I use the traps indoors?
No, our CO₂ traps are designed for outdoor use only. They are most effective when placed in shady areas with minimal wind. We do offer an indoor version that does not use CO2.

Orders & Support

What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options available at checkout.

How can I contact customer support?
You can reach us via:

• Email: dfenter@greenguard-usa.com