GreenGuard USA Terms of service.

1. Introduction

Welcome to GreenGuard USA. By accessing or using our website (www.greenguard-usa.com), purchasing products, or utilizing our services, you agree to comply with and be bound by these Terms of Service. If you do not agree, please refrain from using our services.

2. Services and Products

GreenGuard USA provides mosquito control solutions, including CO2 mosquito traps, barrier treatments, and related products and services. By purchasing or subscribing to our services, you acknowledge that our methods are designed to reduce mosquito populations but may not eliminate them entirely.

3. User Responsibilities

  • You must provide accurate information when placing orders or signing up for services.

  • You agree not to misuse our products or services in any way.

  • You are responsible for following safety guidelines and instructions provided with our products and services.

4. Payments and Billing

  • All product payments must be made at the time of purchase.

  • Service Payments are made at the time of service.

  • We accept major credit cards, debit cards, and other payment methods as indicated on our website.

  • Subscription-based services will be billed according to the agreed-upon schedule, and cancellations must be made before the next billing cycle.

5. Shipping and Delivery

  • We strive to process and ship orders promptly. Estimated shipping times may vary.

  • Customers are responsible for providing an accurate shipping address. GreenGuard USA is not responsible for lost or undelivered shipments due to incorrect address details.

6. Limitation of Liability

GreenGuard USA is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. While our mosquito control methods are effective, we do not guarantee complete eradication.

7. Modifications to Terms

GreenGuard USA reserves the right to modify these Terms of Service at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

Return Policy

1. Eligibility for Returns

  • Unused and unopened products may be returned within 30 days of purchase for a full refund.

  • Used products are not eligible for returns unless they are defective or damaged upon arrival.

2. Defective or Damaged Products

  • If you receive a defective or damaged product, please contact us within 7 days of receipt with photos and details.

  • We will provide a replacement or issue a refund upon verification.

3. Refund Process

  • Approved refunds will be processed within 7–10 business days to the original payment method.

  • Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.

4. Service Cancellations

  • Service appointments must be canceled at least 24 hours in advance to avoid cancellation fees.

  • Subscription services must be canceled before the next billing cycle to prevent further charges.

For assistance with returns, refunds, or service cancellations, please contact our customer support team at admin@greenguard-usa.com.

By using GreenGuard USA’s website, products, and services, you agree to abide by these Terms of Service and Return Policy. Thank you for choosing GreenGuard USA for your mosquito control needs.